For carriers and freight forwarders: an AI bot takes orders and answers customers around the clock, and documents from photos and PDFs land in your system on their own.
Review my process in 15 minutesA bot on your website, Telegram and WhatsApp takes the transport order: route, cargo, dates, vehicle requirements. It asks for what is missing and hands the dispatcher a complete order. It answers status questions on its own when the status is in your system or spreadsheet.
The customer writes in their preferred channel; the bot collects the order data using your template.
It asks for missing details itself: address, body type, temperature, ADR.
The dispatcher gets a formatted order in Telegram, email or CRM and confirms the price.
Package “Bot”: from €500 + from €60 per month · See pricing
The driver photographs the CMR; the customer sends an order confirmation or invoice as a PDF. AI reads the document, pulls out numbers, dates, amounts and parties, and records them in a spreadsheet, CRM or 1C. Doubtful fields are flagged for a human check.
The photo or PDF arrives in the bot, by email or in a shared folder.
It extracts the document fields and checks them against the order: trip number, route, amount.
The data goes into your system and the original is attached to the trip.
Package “Turnkey automation”: from €3,000 + from €250 per month · See pricing
The CREȘTEM IMM programme reimburses part of the spend on AI and CRM solutions for companies registered in Moldova. We calculate the subsidy and prepare the technical specification in the ODA format.
About the grantCustomer and cargo data stays in the EU, the bot works under Law 195/2024, and disputed questions go to a human dispatcher together with the conversation history. How we protect data
Leave a contact and describe in one sentence what eats the dispatcher's time. In a 15-minute call we show what can be automated.